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For Families

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Our Services

At the end of a long, tiring day at the office, wouldn’t it be bliss to arrive home to a happy, contented child and a well-organized home? Whether you’re a busy home-based parent who just needs an extra pair of hands or a full-time office worker who needs to concentrate on other things besides running a household, then we are here to provide you with a solution. Your handpicked caregiver will work alongside you, assisting with the care of the children and also undertaking some household chores.

We give you the possibility of hiring:

  • Live in / Live Out Nannies from EU countries

  • Live in / Live Out Housekeepers from EU countries

  • Au Pairs from EU countries

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Selection and Recruitment:

  • We check qualifications and experience

  • We conduct in-depth structured interviews

  • We check reputation through references

  • We conduct a police clearance check

  • We provide you with a complete application file including CV, results of assessment, photos and sometimes short video of the candidate

  • We offer you a GUARANTEE for 6 weeks! ACTS will present you a replacement candidate at no agency costs should the chemistry not work with your employee

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Outsourcing of the employers administration:

  • Ordering the AHV/OASI insurance card

  • Registration as an employer with the Social Security branch of your canton

  • Registration with the “Auffangeinrichtung BVG"

  • Registration at your tax office

  • Quarterly calculation of tax payments

  • Yearly calculation of salary paid for the SVA submission and for tax offices submission

Good to know

What are the advantages of having a child caregiver at home:

  • Great help in your daily life: aside of taking care of your kids, an Au-Pair or a live-in Nanny from duran Nannies and Au Pairs will also be able to help you in your household duties

  • High level of flexibility - you can organize your employee's working time around your needs and can change the schedule every week, if necessary

  • Experience with children!

What is special about us

We provide personalized support

Only the most qualified Nannies, Au Pairs and Housekeepers are accepted after a rigorous screening process:

  • We check qualifications and experience

  • Gurantee for 2 months

  • We work with partner agencies sourcing direct from EU countries

  • We verify references

Our Recruitment Process

We aim to make the recruitment process stress free for your family by providing a thorough, efficient, and professional service. We will be with you every step of the way in finding the perfect person to help care for your children and to assist you in home management.

  1. Identify your needs

    The first step is to talk to us about your requirements. Please call our office or write us a short email with your contact number, and we will call you back within 24 hours.

  2. Shortlist of Candidates

    We will liaise with you to organize a shortlist of candidates that we think meets your family’s needs.

  3. Handpick the Candidates

    We will handpick the candidates that are the best match to your needs so you are not inundated with unsuitable CV’s.

  4. Interviews and trial

    We organize interviews in person when possible otherwise interviews are conducted by video calls thru diverse mediums such as Skype, Whatsapp or Facetime video calls.

  5. Complete hiring process

    Once you’ve made your choice, we will prepare the employment contract and all necessary documents. We’ll coordinate with proper authorities to process your au pair’s employment.

  6. Provide administration support

    Upon request we can assist you with the usual employer’s administration / pay-roll.

How do we find our candidates?

Candidate Selection

We choose only the most qualified candidates who are accepted after a rigorous screening process.

  • Agents sourcing in Switzerland

  • Professional network especially in the Filipino market

  • Partner Agencies in EU countries

  1. Qualifications and experience

    We check qualifications and experience.

  2. Interviews

    We conduct in-depth structured interviews.

  3. Check references

    We check reputation through references.

  4. Police clearance

    We conduct a police clearance check.

  5. Provide you with a complete application file

    We provide you with a complete application file including CV , assessment and references.

  6. 2 months Guarantee

    We offer you a GUARANTEE for 2 months! Duran Nannies and Au Pairs will present you a replacement candidate at no agency costs should the chemistry not work with your employee.

Partnership with Famiilies

Information for Families

Important and essential information families need to know and be guided by for deciding what assistance suits best for their needs and more.

  • How to decide between a Nanny or an Au Pair

    Nannies basically can work longer than Au Pairs between 40-45 hours a week full time. Whereas an Au Pair can work for 30 hours a week and 15 hours of which should be monitored by a parent.
    Nannies can work on their own and would have more experience in childcare hence they receive much higher salaries.
    Au Pairs can do light household chores whereas Nannies and Junior Nannies generally only take care of cleaning activities involving children.

  • What is next: we’ll coordinate with proper authorities to process the employment

    Once you’ve made your choice, we will prepare the employment contract and all necessary documents
    We’ll be on hand to answer your questions regarding legislation, insurance, and other matters you think may be important
    We’ll coordinate with proper authorities (both in Switzerland and the Philippines) to process your au pair’s employment

  • Swiss regulations specify that your family can employ an au pair if the following are met:

      A family that has at least one child aged 16 or younger

      One parent should be present at home for at least 50% of your Au pair’s working hours

      One parent should have German, Italian, or French as mother tongue

      Can provide a lockable, liveable well-heated room with windows in your home for your Au pair

      Willing to cover the cost of your Au pair’s mandatory 2nd language lessons (minimum of 120 lessons per year)

      Can provide your au pair’s minimum allowance set by Swiss laws

      Willing to cover the cost or half the cost of your au pair’s accident and health insurance

      Will allow four weeks of paid vacation

      Is financially secure

  • What is next: we’ll coordinate with proper authorities to process the employment

    Once you’ve made your choice, we will prepare the employment contract and all necessary documents
    We’ll be on hand to answer your questions regarding legislation, insurance, and other matters you think may be important
    We’ll coordinate with proper authorities (both in Switzerland and the Philippines) to process your au pair’s employment

  • Outsourcing of the employers administration

    Upon request we can assist you with the usual employer’s administration / pay-roll:
    Ordering the AHV/OASI insurance card
    Registration as an employer with the Social Security branch of your canton
    Registration with the “Auffangeinrichtung BVG"
    Registration at your tax office
    Quarterly calculation of tax payments
    Yearly calculation of salary paid for the SVA submission and for tax offices submission
    Registration with the “Auffangeinrichtung BVG"
    Registration at your tax office
    Quarterly calculation of tax payments
    Yearly calculation of salary paid for the SVA submission and for tax offices submission

  • Should you know an Au-Pair or a Nanny

    Should you know an Au-Pair or a Nanny, we are happy to help you legalize her/him in Switzerland, by obtaining the work permit and the Visa (according to legal requirements).

Parent Resources

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    Information Packet for Hiring Au-Pairs

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