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The Professional

Nanny, Au-Pair and Housekeeper Agency

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Looking for an Au Pair or Nanny?

We provide personalised and tailor made solutions to your childcare needs.

We provide a high quality and all-in service so you do not have to worry about anything. Your peace of mind is our priority.

Take a look at our services

Owner and director of Duran Nannies & Au-Pairs

Amabelle Duran

Amabelle is the owner and director of Duran Nannies & Au-Pairs. She is a Filipina who speaks Filipino, English and German. She moved to Switzerland in 2000 to be with her Filipino husband Olan whose work assignment is in Zurich.

A mother to two girls, Rebekkah, aged 17 and Rhianna, aged 16, Amabelle has been with child education all her life. In Switzerland, she worked with Globegarden Bilingual Preschool, Hands-on-Kids International Preschool , and Swiss International School-Zurich North (formerly Wallisellen International School). In the Philippines, she was a beloved teacher and coordinator in The Master’s Academy and the International Christian Academy.

With the passion for teaching children, service and people skills, she founded duran ACTS in 2013 and acquired My Happy Family in 2017. Initially specialising in placing Filipino Au Pairs, she acquired My Happy Family and expanded her services by placement of Nannies and Housekeepers.

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Amabelle Duran

Owner and director of Duran Nannies & Au-Pairs

Why you can trust us

Our Main Values

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    Understanding

    We strive to ensure that the human aspect of the recruitment process remains priority. Where childcare is concerned we understand that it is vital to find the person who is best suited for your family. With our experience we can quickly understand your exact requirements and guarantee the best match for you.

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    Honesty

    We believe that when it comes to finding people who care directly for the lives of children, family- nanny matching should never be a game of chance. We provide an honest service to assure that you have found the very best caregiver for your child. Our goal is to distinguish our agency for the highest ethical standards and moral values.

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    Discretion

    We are trained professionals always available to assist with any concerns that may arise during the placement process. If the family has any questions it may contact us at any time, sure to receive our full attention and a personal and discrete response.


Why people like to work with us

Feedbacks from parents

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    Leanna Gonzalez

    “I found Duran ACTS when my after school care fell through two weeks before my son started kindergarten. I had just started a new job, and I was panicking about having to modify my schedule and making a bad impression with my new team. I was desperate! Thankfully, Amabelle was completely calm and reassuring. She found the perfect family, with a little boy the same age as my son, and they lived just 1 block from our home! I couldn't have imagined a better solution. They are the sweetest family, and they have been a lifeline throughout our first year in Switzerland. Amabelle also handled all of my employer paperwork with the Canton of Zug, insurances, taxes, and monthly pay slips. She made the whole process simple and easy, and I am so grateful for her guidance and help! ”.

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    Chantelle Brandt-Larsen

    “Our family decided to go via an agency to look for an au-pair because of a bad experience we had with an au-pair hired via the normal avenues, you can Skype, interview, question experience but part of it is still on faith that they want to be an au-pair, have the experience, right attitude and generally want to be with your kids. After that experience we went via an agency when it came to our kids it is about getting the right person who is caring, wants to be and play with them, had the right attitude and becomes part of out family. We actually got so much more with ACTSDuran.

    From the outset ACTSDuran took us through the process, and gave us guidance and solutions as the process for a Filipino au-pair was different due to regulationsThis process was managed with constant professionalism, proactivity, communication and went very fast. Even when there appeared to be a hurdle from the authorities the agency pushed back and found a solution

    As a mother that works 100% my kids are secure, safe and loved due to the effectiveness of how our family works with the help of ACTSDuran. When I get home I can just focus on the kids, and for that we are blessed. ”.

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    Silvio

    “Amabelle Duran arbeitet professionell, zielorientiert, pragmatisch und mit der minimal erforderlichen Administration. Die Beurteilungen sind kurz und deutlich und die Antworten sind schnell und klar. Die Zusammenarbeit war stets korrekt und erfolgreich. Ich kann Sie gerne weiterempfehlen. ”.

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    Silke Walter

    “Amabelle und Ihr Service sind stets speditiv, sehr zuverlässig mit einem sehr guten professionellen Auftreten. Amabelle hat selbst unter widrigem Umständen extrem schnell gehandelt und in letzter Minute noch Visa organisiert und somit mir und meiner Familie all Zeit geholfen. Ich kann Amabelle nur weiter empfehlen und werde die nächsten Jahre garantiert ihren Service nutzen.”